Refund Policy
Use this guide from larocheposay to review returns, exchanges, and refunds. This page applies specifically to larocheptsay.shop.
support at larocheposay
larocheposay publishes this support guidance for customers using larocheptsay.shop. For return or exchange assistance, contact Support@larocheposey.shop or 831-685-4809.
Our approach at larocheposay to condition of returns
For larocheposay customers at larocheptsay.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from larocheposay on exceptions
larocheposay publishes this exceptions guidance for customers using larocheptsay.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How larocheposay handles refund timing
The following refund timing guidance applies to the larocheposay storefront at larocheptsay.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Our approach at larocheposay to starting a request
The following starting a request guidance applies to the larocheposay storefront at larocheptsay.shop. A return or exchange begins when you, contact us at Support@larocheposey.shop before sending the item. Once the request is approved, larocheposay will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
order problems at larocheposay
For larocheposay customers at larocheptsay.shop, this section explains order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
larocheposay: eligibility
The following eligibility guidance applies to the larocheposay storefront at larocheptsay.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Merchant Information
Business name: larocheposay
Brand name: larocheposay
Email: Support@larocheposey.shop
Phone: 831-685-4809
Physical address: 2234 Raspberry Ct, Upland, California, 91786, United States